Senior Director Customer Service Experience

To take overall responsible for managing the customer service function and centre business operations of PNG Power nationwide in terms of undertaking overall responsibility for revenue collection and managing customer service delivery functions at the regional and centre level by ensuring PPL’s customer expectations are met and exceeded, whist delivering its products and services.


To ensure that PNG Power has and maintains the capability it requires to meet its customer business needs and to enable it to increase its revenue and minimise revenue losses through prudent management and monitoring of its business systems, billing systems, credit and retail management, call centre management and installation and maintenance of new installations and faulty easy pay meters.

What we Expect from you?
Deadline for Applicants

Applications must be received by COB Tuesday 25th September, 2018. Late applications may not be considered.

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