PNG POWER LTD WEBSITE

Our Commitment to Security and Privacy

This Security and Privacy Statement applies to this website which is operated PNG Power Ltd Limited (“PPL") under the domain name "www.pngpower.com.pg" ("PNG Power website"). It may also apply to services offered by PPL on websites hosted by third parties.

We understand that as a PNG Power website visitor you are concerned about the privacy, confidentiality and security of your personal information and we recognise these concerns.

This Security and Privacy Statement is to demonstrate our commitment to the privacy of your personal information we may obtain online about you when you visit the PNG Power website. It provides a clear and concise outline of how your personal information will be treated as you access and interact with the PNG Power website.

PNG Power Privacy Policy

The PNG Power Privacy Policy explains how we generally protect your privacy and confidentiality.

The principles set out in the PNG Power Privacy Policy also apply to PNG Power websites. This policy is available on the PNG Power Website or can be obtained from any PNG Power Branch.

Data Security

We take reasonable steps to preserve the security of cookie and personal information in accordance with the PNG Power website Terms of Use and this Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).

We use the highest levels of technology to ensure maximum security, including 128 bit encryption of all customer data sent between your computer and the PNG Power system.

We also regularly review developments in security and encryption technologies. While we attempt to provide a secure and reliable online environment, you should be aware that there are inherent risks associated with the transmission of information via the Internet.

We cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Collection of Information

The type of information collected from you depends on how you use the facilities offered by the PNG Power website.

The PNG Power website offers a number of interactive facilities. In some cases, the use of some of these tools or facilities will not capture any personal information that you may enter when using these tools.

Your IP address may be collected for your interaction with various parts of the PNG Power website.

Your IP address is the identifier for your computer when you are using the internet.

Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorized access to your or our computer systems or fraudulent transactions.

Cookies

In common with most other websites, we use cookies. These are very small text files that a website can transfer to your computer's hard drive for record keeping. The cookies can make using BSP website easier by storing information about your preferences and will enable you to take full advantage of our services.

Cookies only identify your computer when you visit a website that uses cookies; they do not identify the user. The information is usually stored in a secure, encrypted cookie on your hard disk and contains information that you chose to provide. You are in charge of deciding what information is available about you.

Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Most Internet web browsers are pre-set to accept cookies to enable full use of those websites that do use cookies. However, if you do not wish to receive any cookies, you may configure your browser to reject all cookies or warn you when cookies are being used. In some instances, this may mean you will not be able to use some or all of the services provided on a particular website that require cookies in order to participate.

You may still be able to use some 'information only' pages even if you do not accept cookies.

Email

If we receive an email from you, we will record your email address but will only use it for the purpose for which it is provided. It shall not be disclosed without your consent.

We will preserve the content of any email that you send us if in our view we have a legal requirement to do so. Your email content may be monitored by PNG Power employees for security reasons, including where email abuse is suspected. Our response to you may be monitored for quality assurance purposes.

Use and Disclosure of Information

We will only use or disclose personal information or information generated by cookies in accordance with the PNG Power Privacy Policy and as otherwise set out in this Security and Privacy Statement.

Acceptance and Changes to Security and Privacy Statement

You acknowledge and accept that your use of the PNG Power website indicates your acceptance of:

  1. 1.The PNG Power website Terms of Use
  2. 2.PNG Power Privacy Policy and
  3. 3.The Security and Privacy Statement

This is the current Security and Privacy Statement. PNG Power may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the PNG Power website. You accept that by doing this, PNG Power has provided you with sufficient notice of the variation.

Contact us about privacy

If we become aware or are made aware of any ongoing concerns or problems with the PNG Power website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy and Security Statement, or you have a problem or complaint, you can contact a PNG Power staff, department or branch that you normally deal with, or call PNG Power Corporate Relations on 325 3110.