Our aim is to minimise the impact of any outage that may affect you. Except in emergencies, if an upgrade or maintenance to the network requires us to interrupt supply, we will notify you at least five days before the planned outage in daily newspaper, radio, email or phone.

The date and the estimated start and finish times of the planned outage will be advertised on the newspapers, radio advertisement, email, phone, fax, or flyer.

In the event of an emergency planned outage, we may not be in a position to notify you or update our planned outages information in time.

If you are without power and your street does not appear on the planned outage updates page, check our unplanned outages webpage or contact us on 70908000 or 7500 800. You can also email

Outages Schedule

Center Affected Areas Purpose Outage Date Duration Date of Publication
Lae Milford Road, Main Market, SP Brewery, Frabelle, Dulux, Ala Cement Factory, Brian Bell, Rabstard, SVS Warehouse, LBC, Seeto Kui Market & Bowmans. Installations, Maintenance 22 Apr 2018 09:00am - 3:00pm 11 Apr 2018
Kokopo Butuwin, Karavui, Malapau, Ravat, Vunatagia, Raluana & Butabaur. Installations, Maintenance 21 Apr 2018 8:00am - 4:00pm 11 Apr 2018