What is Easipay?

PNG Power Ltd has introduced the Easipay system for most centres in the country in order to make electricity service accessible for customers who have the freedom to pay and control the use of electricity.

Easipay is a user-pay system where customers who buy power (kWh) receive a computer generated 16 to 20 digit numbers, representing the information about the customer meter and the amount of power units (kWh) purchased.

The customer enters the digits on the Easipay meter. If the numbers are entered correctly, the amount of electricity in kWh is registered on the meter.

A lighting system similar to the traffic light system will show green for sufficient power, amber for one week’s supply and red for three days supply. When the light is red, the customer buys another lot of units and if not, the meter switches off if the last unit is used up.

The minimum purchase is K15.

With this system, the buying power is with the customer and the customer does not owe PNG Power Ltd any debt.

The rest of the consumers throughout the country who are on the credit meter system will have their credit meters replaced with the Easipay meters.

So far, the Easipay system is used in NCD, Lae, Kainantu, Goroka, Mt Hagen, Madang, Wewak, Kokopo, Alotau, and Buka.

Buy power through your mobile phones (Digicel & Bemobile/Vodafone)

Customers on both Digicel and Bemobile/Vodafone network can purchase Easipay units via their mobile phones.

The system allows 24 hours accessibility to all customers anywhere in the country. It allows greater convenience, especially for Easipay customers in the rural areas.

Digicel charges a transaction fee of K1.50 while Bemobile/Vodafone charges K1.00. Customers will have to have credits over K16 on their mobile phones to be able to obtain Easipay units.

Follow these steps to purchase Easipay units on mobile phones:

Step 1

Dial *775*meter number*amount#
Eg: *775* 2809541*10#

Step 2

You will receive a confirmation message asking you to authorise the transaction
Eg: Meter Name: Mr Kila Bargi

Press

1 to Confirm or
2 to Cancel

Step 3

You will receive a message with your prepaid voucher number and transaction reference number

Step 4

Enter the number into your meter.

If customers have any problems with their transaction, they can call PNG Power Ltd's 24-hour call centre on 70908000, 76535261 and 76535272  or email callcentre@pngpower.com.pg.